STORE POLICIES

Terms and Conditions
Effective Date: 27/09/2025
 

Welcome to Bellmorale. These Terms and Conditions explain how our website and services work, and what you can expect from us. By using our site, you agree to them, so please read them carefully.
 

1. About Us
 

Bellmorale Ltd is a UK-based online retailer specialising in high-quality bedding products. Our registered company address is 124 City Road, London, EC1V 2NX.
 

2. Acceptance of Terms
 

By placing an order through our website, you confirm that you accept these Terms and Conditions and agree to comply. You must not place an order if you do not agree with these Terms.
 

3. Changes to Terms
 

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page, and you must review these Terms periodically. Your continued website use after posting modifications constitutes your acceptance of those changes.
 

4. Products and Availability
 

While we strive to keep our product listings accurate, please note that product descriptions, prices, and availability are subject to change without notice. If we cannot fulfil your order due to unavailability, we will notify you as soon as possible.
 

5. Ordering and Payment
 

• Placing an Order: To place an order, you must be at least 18 years old and provide complete and accurate information. By placing an order, you confirm that you can use the payment method provided.

• Payment: We accept various payment methods, including major credit/debit cards and secure payment gateways. Full payment is required at the time of order confirmation.

• Order Confirmation: You will receive an order confirmation email after placing an order. This confirmation does not constitute acceptance of your order. A contract between you and Bellmorale Ltd will only exist when we dispatch your order.
   

6. Shipping and Delivery
 

Please refer to our Shipping Policy for detailed information on shipping methods, delivery times, and shipping fees.
 

7. Returns and Cancellations
 

Please refer to our Customer Return Policy for information on returning products or cancelling orders.

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7.1 Refund Process:

Please note that we reserve the right to refuse refunds if the return policy is not followed, as this is widely accepted in consumer law. To determine whether you are eligible for a refund and how to request it, please follow our 30-Day Trial Policy or Guarantee Policy accordingly.
 

8. Your Rights
 

As a consumer, you have certain legal rights regarding purchasing goods, including but not limited to the right to receive goods of satisfactory quality and fit for purpose. Nothing in these Terms shall affect your statutory rights under the Consumer Rights Act 2015.
 

9. Liability
 

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability which cannot be limited or excluded under UK law. To the fullest extent permitted by law, we will not be responsible for any indirect, incidental, or consequential losses or damages arising from your use of our website or products. Our total liability to you for any claim relating to a product or service will not exceed the amount you paid for that product or service.
 

10. Intellectual Property
 

All content on our website—including text, graphics, logos, images, and software—is the property of Bellmorale Ltd or its content suppliers and is protected by copyright and other intellectual property laws. You may view and download content from our website for your own personal, non-commercial use only, unless we give you written permission for other uses. You may not reproduce, distribute, or use any content for commercial purposes without our prior written consent.

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11. Privacy Policy
 

Our Privacy Policy also governs your website use, which explains how we collect, use, and protect your personal information.
 

12. Governing Law
 

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Unless otherwise agreed in writing, any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
 

13. Force Majeure

We will not be held liable for any delay or failure to fulfil orders or interact with customers caused by events beyond our reasonable control. This includes, but is not limited to, natural disasters, government restrictions, strikes, transport disruptions, pandemics, or other unforeseen circumstances that may impede our ability to deliver products or services.

 

14. Contact Us
 

If you have any questions about these Terms and Conditions, please reach out to us through our Contact page — we’re here to help.

 

 

 

 

Privacy Policy

Effective Date: 27/09/2025

 

At Bellmorale, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and purchase from our online bedding shop.
 

1. Information We Collect
 

We may collect and process the following types of information about you:
 

• Personal Information: Name, email address, billing address, shipping address, phone number, and payment information.

• Account Information: Username, password, and other registration details if you create an account.

• Order Information: Details of products purchased, date of purchase, and order history.

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

• Usage Data: Information about how you use our website, products, and services.
   

2. How We Use Your Information
 

We use your information for the following purposes:
 

• To process and fulfil your orders, including managing payments, fees, and charges.

• To communicate with you about your order and provide customer support.

• To personalise your shopping experience and improve our website and services.

• To send promotional emails regarding new products, special offers, or other information that you may find interesting (you may opt out at any time).

• To comply with legal obligations and protect our rights or the rights of others.

• By providing personal information, you consent to the collection and use of your information as outlined in this Privacy Policy, which is particularly important under GDPR.
   

3. Disclosure of Your Information
 

We may share your information with third parties in the following circumstances:
 

• Service Providers: We may share your information with trusted third parties who help us operate our website, conduct our business, or service our customers (e.g., payment processors and shipping companies).

• Compliance with law: We may disclose your information when required by law or in response to valid requests by public authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our company, your information may be transferred.
   

4. Your Rights
 

You have the following rights regarding your personal information:
 

• Access: You have the right to request copies of your personal information.

• Rectification: You have the right to request that we correct any information you believe is inaccurate.

• Erasure: You have the right to request that we delete your personal information under certain conditions.

• Data Portability: You have the right to request that we transfer the data collected to another organisation or directly to you under certain conditions.
   

To exercise any of these rights, please contact us.
 

5. Security of Your Information
 

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. 
​

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specific retention periods for personal data will be communicated to you if applicable.
 

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device to collect standard internet log information and visitor behaviour information. For more details on the cookies we use and how to manage them, please read our Cookie Policy.
 

8. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we may notify you through a notice on our website. We encourage you to review this Privacy Policy periodically for any updates.
 

9. Contact Us
 

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please visit our Contact Page.

 

Thank you for choosing Bellmorale. We are committed to ensuring your privacy and protecting your personal information.
 

 

 

 

Cookie Policy

Effective Date: 27/09/2025

 

This Cookie Policy explains how Bellmorale Ltd ("we," "us," or "our") uses cookies and similar technologies on our website [www.bellmorale.co.uk] (the "Website"). By continuing to use our website, you consent to our use of cookies in accordance with this policy.
 

1. What Are Cookies?
    

Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently, to enhance user experience, and to provide information to the website owners.
 

   2. How We Use Cookies
 

    We use cookies for various purposes, including:
 

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off. They are usually set in response to your actions, such as setting your privacy preferences or filling out forms.

• Marketing Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They collect information about your browsing habits, allowing us and our advertising partners to provide personalised ads based on your preferences.

• Functional Cookies: These cookies enhance the website's functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

• Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. For example, we use analytics cookies to help us understand which pages are the most and least popular.

• Third-Party Cookies: Our website may utilise cookies from third-party service providers, including but not limited to Google Analytics and advertising networks. These cookies may track your browsing activity across different websites and help us provide you with personalised advertisements, analytics, and services. For more information on how these third parties use cookies and how you can manage your preferences, please refer to their individual privacy policies.
   

​   3. Managing Cookies

You can manage your cookie preferences at any time. Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, please note that some parts of our website may become inaccessible or may not function properly.

   Types of Cookies:
 

• Session Cookies: These cookies are temporary and expire once you close your browser. They are used to improve your experience while visiting our website.

• Persistent Cookies: These cookies remain on your device for a set period or until you manually delete them. They are used to remember your preferences and enhance your future visits.
   

For more information on how to manage cookies, you can visit the following links:
 

• Google Chrome

• Mozilla Firefox

• Safari

• Microsoft Edge

 

   4. Your Rights
 

You have certain rights regarding your personal data under data protection regulations, such as the General Data Protection Regulation (GDPR). This includes the right to access, correct, delete, and restrict the processing of your data. For more information on how we handle your personal data, please refer to our Privacy Policy.
 

   5. Changes to This Cookie Policy
 

We may update this Cookie Policy from time to time. Any changes will be posted on this page, and we may notify you through a notice on our website. We encourage you to review this Cookie Policy periodically for any updates.
 

   6. Contact Us
 

If you have any questions about this Cookie Policy or wish to exercise your rights regarding your personal information, please visit our Contact Page.
 

 

 

 

Shipping Policy

Effective Date: 27/09/2025

At Bellmorale, we're dedicated to providing you with a seamless shopping experience. That's why we offer free next-day delivery across the UK on all our premium eucalyptus Tencel bedding products.
 

Shipping Methods:

We partner with DPD to ensure your order arrives safely and promptly. DPD provides a fully trackable service, allowing you to monitor your shipment every step of the way.
 

Notification & Flexibility:

Once your order is dispatched, you'll receive an email with tracking information. If needed, you can easily reschedule the delivery, have it sent to a neighbour, or choose a convenient pick-up shop—directly through the notification.
 

UK Delivery:
 

• Weekday Orders: Orders placed before 2 PM on weekdays qualify for free next-day delivery, subject to unforeseen delays.

• Weekend Orders: Orders placed over the weekend are processed on Monday and usually arrive on Tuesday.

• Bank Holiday Orders: Orders placed on bank holidays are processed the next working day.
   

International Delivery:
 

• Shipping Fees: International shipping fees apply and vary based on the product and destination.

• Delivery Times: Estimated delivery times are as follows:​

  • 2-5 working days for deliveries within Europe

  • 3-10 working days for the rest of the world

• Custom Charges: International buyers are responsible for any customs charges, duties, and taxes that may apply to their orders or returns

 

Key Points:
​

• Customs Charges: If you're ordering internationally, any customs duties, taxes, or fees are your responsibility. They are not included in the product price or shipping.

• Check Before You Buy: We recommend checking your local customs office or website to see what fees may apply before placing your order.

• Possible Delays: International deliveries can sometimes be delayed due to customs processing. Bellmorale cannot be held responsible for delays caused by customs.

• Refused Orders: If you refuse delivery because of customs charges, the order may be returned to us. Refunds will not include the original shipping cost or any charges Bellmorale incurs related to the return.
   

Please Note:

While we aim to meet these delivery times, factors such as customs clearance or local postal services may occasionally cause delays. 

 

If you have any questions or need assistance with your order, please contact us. Our team is here to help and ensure your order reaches you smoothly.

 

 

 

30-Day Trial Policy

Effective Date: 27/09/2025

 

At Bellmorale, we believe that finding the perfect eucalyptus bed sheets is essential for a good night’s sleep. To ensure you are 100% satisfied with your purchase, we are pleased to offer a 30-day trial on any one product you fancy from our store.
 

Trial Period:
 

• You have 30 days from the delivery date to try out your chosen bedding product in the comfort of your home.
   

Eligibility:
 

• This trial only applies to products purchased directly from Bellmorale (via bellmorale.co.uk); purchases from third-party retailers are subject to their own trial or return policies.

• Only one product per household can ever be trialled.

• The trial period starts on the day your order is delivered.
   

How It Works:
 

1. Try It Out: Use the bedding in your home as you would normally. Sleep on it, wash it, and experience it fully.

2. Decide: If you are dissatisfied with your purchase within the 30-day trial period, you can initiate a return.
    

Important Notes:
 

• If your item arrives damaged or defective, please contact us within 72 hours of delivery. We’ll quickly help you resolve the issue with a replacement or full refund.

• When returning a trialled product, please take reasonable care and wash it following our Care Guide. Any damage caused beyond normal use may be your responsibility.

• If you’re currently using or have previously used our 30-Day Trial and would like to return another product within 30 days of its order, it will need to be unopened and in brand-new condition so that we can resell it.

• All unwanted products should be returned with all parts included — the original packaging, tags, insert card, and the shipping box.

• We may adjust or discontinue our 30-Day Trial at any time, but of course we’ll always honour the terms that applied when you ordered.
   

How to Return Your Product Within the 30-Day Trial:​
 

1. Please read our Customer Return Policy on our Returns page to learn our conditions and guidance on returning a product.

2. To start the return process, simply complete the online Return Form on the same page.
    

Refund:
 

• Once we've received your returned product and checked it, we'll process your refund promptly.

• Refunds are normally completed within 7-14 business days (this includes the time to process your returned product) and will be credited back to the original payment method used for your purchase.
   

Customer Support:
 

If you have questions about our 30-Day Trial Policy or need assistance with your return, please contact us. We are here to help you find the perfect fit for your bedtime needs.
 

Thank you for choosing Bellmorale bedding. We hope you love our products as much as we do.
 

 

 

 

Guarantee Policy

Effective Date: 27/09/2025

 

Our premium eucalyptus Tencel bedding comes with a unique three-year manufacturer’s guarantee—the longest for eucalyptus bedding in the UK—giving you complete peace of mind.
 

Guarantee Coverage:
 

• Our 3-Year Guarantee covers defects in materials and artistry under regular use and care.

• The Guarantee only applies to bedding products purchased directly from Bellmorale (via bellmorale.co.uk); purchases from third-party retailers are subject to their guarantee policy.
   

What is Covered:

 

• Any defects in stitching, fabric, or any other component of the bedding product

• Issues related to materials that affect the product’s functionality and use
   

What is Not Covered:
 

• Cosmetic or structural damage to the product due to humidity, moisture, sweating, stains, tears, burns, exposure to the sun, liquids, fire or any other external cause

• Damage caused by accident, misuse, abuse, or failure to follow care instructions

• Damage caused by use with another product

• Damage caused by a modification performed by a person not representative of Bellmorale Ltd

• Normal wear and tear, including but not limited to fading, pilling, and deterioration due to regular use

• Minor imperfections, such as slight cosmetic flaws

• Allergies or sensitivities to fabrics or materials

• Products purchased from unauthorised retailers or third-party sellers

• Consequential or incidental damages, including but not limited to lost sleep or discomfort
   

How to Claim the Guarantee:
 

1. If you think you have a Guarantee claim, simply head over to our Returns page.

2. Take a moment to read our Customer Return Policy for full details and guidance on returning a product.

3. When you’re ready, just fill out the online Return Form on the same page.

4. If your claim is approved, please return the defective product to us along with all its parts and the original packaging.
    

Resolution:
 

• As soon as we receive your item, we’ll review it and either replace it with a new one or issue a refund. Any replacement will continue to be covered for the remainder of your original Guarantee.

• We aim to let you know the outcome of your Guarantee claim within 3–5 business days of receiving your item, so you won’t be left wondering.
   

Customer Support:
 

If you have any questions about our Guarantee or need help with a claim, we’re here to help. Our team is committed to ensuring you’re delighted with your eucalyptus silk bedding and being with you every step of the way.
 

Thank you for choosing Bellmorale Bedding. We truly appreciate your support and look forward to providing you with high-quality products and exceptional service.

 

 

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Customer Return Policy

Effective Date: 27/09/2025

Important Notes:
 

• We don't offer exchanges. If you'd like a different item, simply return your purchase for a refund and place a new order.

• If your item arrives damaged or defective, please contact us within 72 hours of delivery. We'll quickly help you resolve the issue with a replacement or a full refund.
   

How to Return a Product:
 

• For customers within their 30-day trial:
  
  1. Read our 30-day Trial Policy.
  2. Fill out the Return Form on our Returns page with your name, email, order number, and a brief reason for your return.
  3. Return the product according to the conditions in the 30-Day Trial Policy, including your order details.
   

• Consumers who believe they have a Guarantee claim: 
  
  1. Read our Guarantee Policy.
  2. Complete the Return Form on our Returns page with your name, email, order number, a description, and photos of the defect.
  3. If approved, send the defective item and all its parts, including the original packaging, back to us according to the conditions in the Guarantee Policy, and include your order details.
   

• UK customers: 
  
  We offer a complimentary return service. Once your return is approved, we'll email you a link to schedule your free return. Please drop off the item within 10 days to avoid delays. If you choose to return the item yourself, we recommend using a trackable, insured service, as we cannot refund lost or damaged returns.
   

• International customers:
  
  Free returns are not available. We'll provide the return address, and we recommend using a tracked and insured shipping method. Please note that customs charges, duties, and taxes are your responsibility. If a refund is issued, it will exclude the original shipping cost and any customs fees that you were required to pay, as these cannot be reimbursed by us.

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Need Help?

If you have questions or need assistance before submitting your Return Form, please contact us. We're here to support you every step of the way.

 

​

 

 

Refund Policy

Effective Date: 27/09/2025

​

We understand that returns aren’t always pleasant—but your satisfaction matters deeply to us. Below’s how refunds work in a few simple steps:
 

1. Refund Eligibility & Request:
    

To see if you’re eligible for a refund, please follow the guidelines in our 30-Day Trial Policy or Guarantee Policy.

   2. Exchanges? Not Offered

We don’t offer direct exchanges. If you’d like a different item, simply return your purchase for a refund and place a new order.
 

   3. Refund Process:
 

Once we’ve received and checked your returned item, we’ll start your refund. Refunds are usually processed within 3–5 business days, but please allow up to 10 business days depending on your bank or card provider.

 

   4. Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 72 hours of delivery. We’ll help you with a replacement or full refund as needed.
 

   5. Policy Updates
 

We may update this Refund Policy from time to time. Any changes will be posted on this page, and your continued use of our services implies your acceptance of those changes.
 

   6. Need Help?
 

If you have any questions about refunds, returns, or your order, please contact us. We’re here to assist you.

 

Thank you for choosing Bellmorale. We’re committed to delivering not just quality bedding, but a service you can rely on.

 

 

 

 

Cancellation Policy

Effective Date: 27/09/2024

 

At Bellmorale, we understand that plans can change. If you need to cancel your order, please review the information below.

Order Cancellation
 

You may cancel your order at no charge before it has been dispatched. To cancel, please contact us as soon as possible, and include your order number and a request to cancel.
 

After Dispatch
 

If your order has already been dispatched, it can no longer be cancelled. Instead, you can return the item once it arrives by following our Customer Return Policy.
 

Refunds on Cancellations
 

If you cancel your order before it has been dispatched, we’ll issue a full refund to your original payment method. Refunds are usually processed within 3–5 business days, but please allow up to 10 business days depending on your bank or payment provider.
 

Your Rights

Nothing in this policy affects your statutory rights.

​

Changes to This Policy
 

We may update or modify this Cancellation Policy from time to time. Any changes will take effect once posted on our website.
 

Contact Us
 

If you have any questions about our Cancellation Policy or need assistance, please don’t hesitate to contact us. We’re always happy to help.
 

Thank you for choosing Bellmorale. Your satisfaction is important to us, and we’re here to help every step of the way.

 

 

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Limited-Time Offer Terms

Effective Date: 28/09/2025

 

At Bellmorale, we’re thrilled to have you as a valued returning customer. To show our appreciation for your loyalty, we offer you an exclusive 25% discount on your next purchase of any of our eucalyptus silk bedding products. Treat yourself to a fresh upgrade—this limited-time offer is our way of saying thank you for being part of the Bellmorale family. Experience the unparalleled comfort and quality you love now at a special price just for you.
 

Limited-Time Window:

​

• Your 25% discount code will become valid 30 days after your initial purchase date. You will then have a 15-day discount window to enjoy your savings. Be sure to take advantage of this special offer!
   

Promotion Eligibility:

 

• This offer is exclusively for returning customers who purchased a bed set directly from Bellmorale—either through this website or an online marketplace.

• You must use this promotion on the same website or online marketplace where your initial purchase was made.

• Purchases from unauthorised third-party retailers do not qualify.

• The promotion is limited to one redemption per purchase. Customers who make additional bed set purchases can use the promotion again for each new order.

• Returned orders are not eligible.

 

How It Works:

 

1. Request your promotion on our 25off page.

2. We’ll email you your 25% discount code along with your 15-day discount window within three working days.

3. Apply the code at checkout on the same site within that window to enjoy your savings.

 

Important Notes:

 

• Promotions cannot be combined with other discounts, vouchers, or offers.

• We do our best to honour all promotions. Still, please note that Bellmorale cannot be responsible for any loss or inconvenience if a promotion is cancelled, withdrawn, or you’re unable to use it for any reason.

• Prices may change from time to time, so be sure to use your discount while it’s valid.

• We may need to update or cancel this offer in rare circumstances, such as limited stock, pricing errors, or other unforeseen events.
  
  Thank you for your loyalty and for being part of the Bellmorale family—we hope you enjoy your next bedding upgrade with this special offer!

 

 

 

 

Dispute Resolution Policy

Effective Date: 29/09/2025

 

At Bellmorale, we’re committed to providing you with high-quality products and exceptional service. In the unlikely event of a dispute, we aim to resolve it quickly, fairly, and efficiently.
 

1. Informal Resolution
    

If you have a question or concern about your order, please contact us first. Our team will do everything possible to address your concern promptly and to your satisfaction.
 

   2. Formal Complaint
 

If we’re unable to resolve the issue informally, you may submit a formal complaint:
 

1. Contact us: Use the form on our Contact page. Send a detailed description of your complaint, including your order number and any relevant information.

2. Response Time: We’ll acknowledge your complaint within five business days and aim to provide a full response within 14 business days.
    

3. Legal Action

If the dispute remains unresolved after following the steps above, you retain the right to escalate the matter to the relevant court or tribunal in accordance with the laws of England and Wales. Nothing in this policy affects your statutory rights.
 

   4. Changes to This Policy
 

We may update or modify this Dispute Resolution Policy at any time. Any changes will take effect upon posting the revised policy on our website.
 

   5. Contact Us
 

If you have any questions about this Dispute Resolution Policy or need further assistance, please contact us.

Thank you for shopping with Bellmorale. We appreciate your business and are committed to resolving disputes fairly and efficiently.

Thank you for shopping with Bellmorale. We appreciate your business and are committed to resolving disputes fairly and efficiently.
 

​

 

 

​Unauthorised Resellers Policy

Effective Date: 29/09/2025

 

At Bellmorale, we’re passionate about delivering high-quality products and a seamless experience for every customer. To maintain these standards and protect you from counterfeit or sub-standard goods, Bellmorale products are sold only through our official website and carefully selected authorised retailers.
 

1. Prohibition of Unauthorised Reselling
 

The unauthorised resale of Bellmorale products is strictly prohibited. This includes promoting, marketing, advertising, offering to sell, or selling our products on any online channels, such as third-party websites, online marketplaces, auction services, or social media platforms.
​

2. Enforcement Measures
 

We actively monitor online channels to identify unauthorised reselling of Bellmorale products. If such activity is found, we may take action to protect our customers and our brand, which may include:
 

• Investigating reported or suspected unauthorised sales.

• Sending cease-and-desist notices to unauthorised resellers.

• Requesting removal of unauthorised listings.

• Taking legal action if necessary.
   

3. Customer Awareness
 

To ensure you receive genuine Bellmorale products with full quality guarantees and customer support, please purchase only from our official website or authorised retailers. Products purchased from unauthorised resellers may not meet our standards and may not be covered by our guarantees.
 

4. Reporting Unauthorised Resellers
 

If you see Bellmorale products being sold by an unauthorised source, we’d be grateful if you’d let us know. You can contact us through our Contact page—your help supports the integrity of our brand and protects other customers.

​

5. Changes to This Policy

We may update or modify this Unauthorised Resellers Policy at any time. Any changes take effect once posted on our website.
 

Thank you for supporting Bellmorale. Your understanding helps us keep our products and services at the highest standard for everyone.

​
 

 

 

​Contact Information

Effective Date: 29/09/2025

 

If you have any questions or need assistance, please reach out to us via our Contact page. Our friendly team is here to help.
 

Response Time: We aim to respond to all inquiries within 24–48 business hours (Monday to Saturday, 9 AM to 7 PM GMT).

Thank you for being so understanding, and we appreciate your patience.

 

Thank you for your understanding and patience—we appreciate you choosing Bellmorale.

 

 

 

​Changes to the Policies

Effective Date: 29/09/2025

 

At Bellmorale, we’re committed to keeping you informed and maintaining transparency. We may update our policies from time to time to reflect changes in our business practices or relevant regulations.

We encourage you to review our policies periodically so you’re always up to date. When significant changes occur, we’ll do our best to notify you through appropriate channels. By continuing to use our services after any updates, you agree to the revised policies.

 

 

 

 

​Governing Law

​

These Store Policies and any disputes arising out of or related to them are governed by and construed in accordance with the laws of England and Wales. Unless otherwise agreed in writing, by using our services and engaging with Bellmorale Ltd, you agree to submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any disputes.